2gbit Privacy Policy

1. Introduction

2gbit ("2gbit", "we", "us", "our") is the operator of the online betting and casino platform available at https://2gbit.app. We are committed to protecting the privacy and personal data of all registered users, particularly those based in Pakistan.

This Privacy Policy applies to all personal data collected through the 2gbit website, mobile interface, customer support channels, and any other interaction you have with 2gbit. It should be read alongside our Terms & Conditions and Responsible Gaming policy.

2gbit processes personal data in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality. We collect only the data we genuinely need and retain it only for as long as necessary.

2. Categories of Personal Data We Collect

2gbit collects the following categories of personal data from registered users and platform visitors:

3. How We Collect Your Data

2gbit collects personal data through the following channels:

• Direct registration: Information you provide when creating a 2gbit account, including name, email, mobile number, and date of birth.
• KYC submissions: Identity documents (CNIC copies, selfies, proof of address) uploaded during the account verification process.
• Financial transactions: Payment details submitted during deposit and withdrawal operations via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or other supported methods.
• Platform interactions: Automatically collected data when you use 2gbit, including betting activity, login records, IP addresses, device identifiers, and session duration.
• Customer support: Information you share when contacting 2gbit support via email or chat.
• Cookies and tracking technologies: As detailed in Section 7 of this Privacy Policy.

4. How 2gbit Uses Your Personal Data

2gbit uses your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your 2gbit account.
• Identity verification: Conducting KYC checks to verify age (18+), identity, and source of funds as required by applicable regulations.
• Transaction processing: Executing deposits, withdrawals, and bonus payments in PKR via supported Pakistani payment methods.
• Fraud prevention and AML: Monitoring account activity for suspicious patterns, money laundering, and fraud in accordance with internationally recognised AML standards.
• Responsible gaming: Monitoring gambling behaviour to identify signs of problem gambling and enforcing limits, cooling-off periods, or self-exclusions requested by users or required by 2gbit's responsible gaming policy.
• Customer support: Responding to enquiries, complaints, and disputes submitted to the 2gbit support team.
• Platform improvement: Analysing usage data to improve 2gbit's products, fix bugs, and develop new features.
• Marketing communications: Sending promotional offers and updates where you have opted in. You may opt out at any time by contacting 2gbit support.
• Legal compliance: Meeting obligations under applicable laws and regulations, including responding to lawful requests from regulatory and law enforcement authorities.

5. Legal Basis for Processing

2gbit processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to fulfil the agreement between you and 2gbit, including account operation, payment processing, and KYC verification.
• Legal obligation: Processing required to comply with AML regulations, identity verification requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have given explicit consent. Consent may be withdrawn at any time without affecting prior processing.

6. Data Sharing & Disclosure

6.1 No Sale of Data. 2gbit does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes.

6.2 Authorised Disclosures. 2gbit may share your personal data with the following categories of recipients:

• Payment processors: JazzCash, Easypaisa, banks, and other payment service providers strictly for transaction processing purposes.
• Identity verification providers: Third-party KYC and AML service providers engaged to assist in age and identity verification.
• Game and technology providers: Software providers whose games are available on 2gbit, to the extent necessary for game operation and RNG certification.
• Regulatory and law enforcement authorities: Where required by applicable law, regulation, court order, or where disclosure is necessary to prevent fraud or criminal activity.
• Professional advisers: Lawyers, auditors, and other professional advisers under binding confidentiality obligations.

6.3 International Transfers. Where data is transferred outside Pakistan to third-party service providers, 2gbit implements appropriate safeguards including contractual protections to ensure your data receives an equivalent level of protection.

7. Cookies & Tracking Technologies

2gbit uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies may be used:

• Essential cookies: Required for core platform functionality including session management, login authentication, and security. These cannot be disabled.
• Analytical cookies: Used to understand how users interact with 2gbit, including which pages are visited most frequently and where errors occur. Data is aggregated and anonymised.
• Preference cookies: Store your platform preferences such as language settings and display options to improve your 2gbit experience.
• Marketing cookies: Used where you have consented to receive personalised promotional content. These may track your browsing activity across sessions.

8. Data Retention

2gbit retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for the minimum period required by applicable law and regulation.

• Account data: Retained for the duration of your active 2gbit account relationship and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• KYC documents: Retained for the period required by applicable identity verification and AML regulations. Documents are stored encrypted and deleted promptly once the retention period expires.
• Transaction records: Retained for a minimum of five (5) years following each transaction.
• Responsible gaming records: Retained for a minimum of five (5) years following account closure to support responsible gaming obligations.
• Marketing data: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

9. Your Data Rights

Subject to applicable law and any overriding legal obligations, you have the following rights in relation to your personal data held by 2gbit:

• Right of access: You may request a copy of the personal data 2gbit holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to overriding legal retention obligations (such as AML record-keeping requirements).
• Right to restrict processing: You may request that 2gbit restricts certain processing of your personal data in defined circumstances.
• Right to object: You may object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 2gbit support at the details provided in Section 14. 2gbit will respond to all rights requests within 30 days of receipt.

10. Security Measures

2gbit implements the following technical and organisational measures to protect your personal data:

• AES-256 encryption for all personal and financial data stored on 2gbit servers.
• SSL/TLS encryption for all data transmitted between your device and 2gbit's platform, including the login page, account pages, and payment interfaces.
• Two-factor authentication (2FA) available to all users to protect account access.
• Access controls: Personal data is accessible only to 2gbit personnel and service providers with a documented need for access. All access is logged and audited.
• Intrusion detection and real-time monitoring to identify and respond to security incidents promptly.
• Regular security assessments and penetration testing of the 2gbit platform.

In the event of a personal data breach that poses a risk to your rights and freedoms, 2gbit will notify affected users without undue delay and take all necessary remediation steps.

11. Children & Minors

2gbit's platform is strictly restricted to individuals aged 18 years and over. 2gbit does not knowingly collect or process the personal data of minors. If 2gbit discovers that personal data has been collected from an individual under the age of 18, the account will be immediately suspended, all data will be deleted, and any funds deposited will be returned.

If you believe a minor has registered a 2gbit account, please contact support immediately with relevant details.

12. Third-Party Links

The 2gbit platform may contain references to third-party payment providers and game software suppliers. This Privacy Policy applies solely to data processed by 2gbit and does not cover the privacy practices of third parties. 2gbit encourages users to review the privacy policies of any third-party services they interact with.

13. Amendments to This Privacy Policy

2gbit reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email to their registered address and/or by a prominent notice on the 2gbit platform. The "Last Updated" date at the top of this document will reflect the date of the most recent revision. Continued use of 2gbit following notification of changes constitutes acceptance of the revised Privacy Policy.

14. Contact & Complaints

For any privacy-related queries, data subject rights requests, or complaints regarding 2gbit's handling of your personal data, please contact the 2gbit data protection team:

If you are not satisfied with 2gbit's response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection supervisory authority or regulatory body applicable in your jurisdiction.